Hangar Operating Expectation Guide

  • Hangar ONLY receives requests for aerial content capture for a specific target date. No specific time can be requested due to the various complexities involved around weather, airspace coordination, available drone operators.
    • Our dispatch system triggers a text notification update when someone is on the way
  • No one is expected to meet the drone operator on site. It is best for no one else to be on-site, as there are less vehicles and people that can interfere with operations.
  • Hangar assumes that permission to be on the property and any accessibility requirements have been attained and coordinated prior to the shoot date to allow Hangar operators easy access
  • Your requested date cannot be guaranteed, as drones cannot operate in certain conditions, such as fog, rain, high winds or airspace restrictions. If there is a weather or operational delay, you will be notified
  • Reschedules are accepted up to 11AM CST the day before the scheduled shoot day
  • Hangar will charge a $75 cancellation fee on cancellations or reschedules that are made after 11 AM the day before the scheduled shoot day, unless the cancellation/reschedule is weather related 
  • Hangar will shoot a listing regardless of the condition in which it is in, unless a cancellation or reschedule is requested. Drone operators are not expected to do any additional work on site.
  • Please follow the below recommendations to best prepare the property before hand:
    • 'For Sale' sign removed
    • Cars/trailers parked in garage or off the street
    • Gardening tools hidden, pool cleaners hidden, garbage and recycle bins hidden
    • No other contractors or conflicting appointments scheduled
  • The final product will be delivered within 3 business days after mission completion
  • Hangar does not allow for specific drone operators to be requested for a particular shoot (drone operators will be assigned in Hangar’s sole discretion)